Refund Policy

1. No refunds for started periods

Plans are paid in advance for a month or a year. Once a paid period has started, it is not refunded, in whole or in part.

2. Cancel any time

Plans never renew automatically, so there is nothing to cancel and nothing will be charged without you paying for it. If you do not pay for the next period, your plan simply ends at the end of the current one and your account moves to the free plan. You keep full access to paid features until then.

3. When we do refund

• You paid twice, or paid more than the price shown: we refund the extra amount.
• We could not activate your plan after confirming your payment: we refund it in full.
• We close your account for reasons other than a breach of the Terms: we refund the unused part of your paid period.
• Any case where the law gives you a right to a refund.

4. How to ask

Email hello@thinflow.co with your account email and the payment reference. We reply within 7 days and send approved refunds by the same method you paid with, within 14 days. Last updated: 25 October 2026.